COVID GUIDELINES

Adhering to guidelines

Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of any personal protective equipment (PPE).

COVID-19 Risk Assessment

I have carried out a full risk assessment, in line with guidance from the Health and Safety Executive (HSE), in order to:

  • identify what work activity or situations might cause transmission of the virus;

  • think about who could be at risk;

  • decide how likely it is that someone could be exposed; and to

  • act to remove the activity or situation, or if this isn’t possible, control the risk.

Health screening

Prior to seeing any of my clients, I will be:

  • monitoring my own health and deferring treatments if I have COVID-19 or symptoms of COVID-19.

  • contacting my clients 24 hours in advance and deferring any treatments if: they have COVID-19 or symptoms of COVID-19; are clinically extremely vulnerable and shielding; anyone in their household has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.

  • asking my clients to call and cancel and defer treatment on the morning of their appointment if they have a temperature or other symptoms of COVID-19.

Enhanced cleaning and hygiene measures

  • I have introduced enhanced cleaning and hygiene measures between clients, which includes washing and disinfecting any non-porous surfaces and therapy equipment, such as chairs and couches, and replacing any porous or single-use items, such as towels and couch roll. Strict personal hygiene measures will also be adhered to, including regular hand washing/ sanitising.

Adapting or restricting treatments

  • It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.

Maintaining social distancing

  • Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible. This might include, for example, maintaining an appropriate distance during the consultation process, and when arriving and leaving for an appointment.

Cancellations policy

  • If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, no cancellation fee will be charged. 

For more information…

  • Please do get in touch if you would like to discuss any other aspect of your treatment during this time.

PRIVACY POLICY

With regards to your privacy, I follow GDPR regulations. Thereby any personal information gathered during our consultation or other time, is obtained with your consent and will only be used for the purpose of your treatment. I will never share any details about you or your treatment with any third party unless you give me your explicit written consent.

Consultation notes are stored securely in either a locked box or password protected electronic folder, you have the right to see these at any time. Your information will be held for up to 3 years after your last treatment, unless their deletion is requested by you in writing.

I will ask you if you wish to be included in my mailing list. At any future date, your entry can be removed, if requested.

​If you wish to make a complaint about a data breach please do contact me at dawn@findingbodhi.com.

DAWN